Get help - Cannabis and substance use

If you or someone you care about is struggling with cannabis or other substance use, find the right help for you below.

Connex Ontario

  • Telephone or Web Chat Service (24 hours/7 days a week)
  • Call 1-866-531-2600
  • Connex Ontario provides free, confidential information and referral to drug and alcohol treatment services across Ontario. Services available in English and French, and can be provided in over 170 languages on request.

Kids Help Phone

  • Telephone or Web Chat Service for Children and Youth (24 hours/7 days a week)
  • Call 1-800-668-6868
  • Safe, private, and non-judgmental phone counseling, web counseling and referral service for children and youth. Service available in English and French.

Reach Out

  • Telephone or Web Chat Service (24 hours/7 days a week)
  • Reach Out is a bilingual 24/7 information, support and crisis service for people with mental health or addiction needs living in Elgin, Oxford, Middlesex or London.

Ontario Poison Center

  • (24 hours/7 days a week)
  • Call 1-800-268-9017
  • Telephone service providing expert poison advice to the public and health-care professionals in Ontario.

Addiction Services of Thames Valley

  • Telephone, email, or walk in services in London, St. Thomas, Ingersoll, Tillsonburg and Woodstock)
  • Call 519-673-3242 ext. 222
  • Provide screening, assessment, treatment planning and addiction treatment services to persons who are concerned about substance use and/or internet, gaming disorder or problem gambling. Provide support, education and treatment for family members.


  • Telephone or walk-in services in St. Thomas and Woodstock)
  • Call 1-877-539-0463 (24 hours/7days a week)
  • Provides crisis support for families, caregivers, children and youth. Provides free professional therapists who provide confidential counselling services to young people (0-18 years of age)
Last Updated: June 10, 2019