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Norwich, Otterville, and Springford

Boil Water Advisory for Oxford South Municipal Water Supply

Southwestern Public Health has issued a Boil Water Advisory for all users of the Oxford South Municipal Water Supply (Norwich, Otterville, and Springford). This advisory is precautionary, as the Medical Officer of Health has been advised that water sample results may indicate the presence of bacteria in the water.

Dr. Ninh Tran, Medical Officer of Health, recommends that all affected residents bring water to a rolling boil for at least one full minute before using it for:

  • Drinking
  • Preparing infant formula or juice
  • Brushing teeth
  • Washing raw foods
  • Making ice

Boil Water FAQ is available here

This advisory measure is in place until such time as bacteriological tests prove the water to be safe.
Please direct questions to our Environmental Health Department at 1-800-922-0096.

Contact Us

Southwestern Public Health (8:30 a.m. - 4:30 p.m., Monday - Friday)

St. Thomas Site
(Administrative office)
1230 Talbot Street
St. Thomas, ON N5P 1G9

Woodstock Site
410 Buller Street
Woodstock, ON N4S 4N2

Call us toll free: 1-800-922-0096
Email us

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Southwestern Public Health (SWPH) values our people! We pride ourselves on our positive and flexible work environment.

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