Wellness Together Canada provides mental health and substance use support in the form of free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals when needed.
Dialing 211 helps direct callers to services for, among others, the elderly, the disabled, those who do not speak English, those with a personal crisis, those with limited reading skills, and those who are new to their communities. Please visit 211.ca for additional information.
There are many reasons for reaching out. Yours may include:
Crisis intervention including access to a mobile crisis team
Emotional trauma, distress or relapse
Thoughts of suicide or harming yourself or others
Access to community supports and addictions treatment
Substance use, gaming, internet disorder and problem gambling
General information about mental health and addictions
One phone number. One phone call. A team of caring professionals to support you.
519-433-2023 or 1-866-933-2023.
Youth Mental Health Canada provides online mental health platforms, services and resources.
The Kids Help Line provides immediate, professionals counseling to kids 24/7 about a wide range of issues that include everything from struggles with relationships, to moving to a new school, to cyber bullying, abuse, and mental health concerns.
Phone Line: 1-800-668-6868
- Children and youth Mental Health Services and Support directory
- Support through the provision of current and relevant information to kids, parents, educators and service providers within Elgin, Huron, London/Middlesex, Perth and Oxford Counties.
- MindYourMind is a not-for-profit youth mental health promotion program.
- MindYourMind works with youth, emerging adults and the professionals who serve them, to develop resources and communication platforms.
- Youth Line offers confidential and non-judgmental peer support through our telephone, text and chat services.
- There is a peer support volunteer from Sunday to Friday, 4:00pm to 9:30pm.
- Phone: 1-800-268-9688
Canadian Mental Health Association (CMHA) offers a full range of services for persons with a serious mental illness. 24-hour support can be provided through telephone contact and/or mobile assistance to individuals who are experiencing a mental health crisis; referrals to community services, crisis follow-ups, and overnight safe bed accommodations for short term stays are also available.
- Walk-in hours are available at the St. Thomas Location from 8:30am to 4:30pm, Monday to Friday, excluding holidays.
- MENTAL HEALTH CRISIS INTERVENTION LINE 519-433-2023 or 1-866-933-2023
- Office: 110 Centre St, St. Thomas, ON
- Phone: 519-633-1781 or Toll free: 1-855-633-1781
- Satellite Office: 113 Sydenham Street, Aylmer, ON
Help for Seniors 55+ London and Middlesex:
- The Support Line, timely, safe and responsive listening and support for people experiencing mild to moderate stress: Call 519-601-8055 or 1 (844)-360-8055 7 days/week, 24 hours/day
- Friendly Callers Seniors Support Program: Call 519-434-9191 ext 2223 (CMHA Elgin) Monday – Friday 8:30AM-7:30PM
- Walk-in hours are available Across Oxford County, including locations in Woodstock, Ingersoll and Tillsonburg
- MENTAL HEALTH CRISIS INTERVENTION LINE 1-866-933-2023
- Office: 522 Peel Street, Woodstock, ON
- Phone: 519-539-8055 or Toll free: 1-800-859-7248
- Satellite Offices: 167 Rolph Street, Tillsonburg and 19 King Street East, Ingersoll
Wellkin (formerly OEYEC) provides mental health services for children and youth under the age of 18 in Oxford and Elgin County.
Crisis/Urgent service available during regular office hours and after hours is covered by a worker from C-IT (Crisis & Intake Team) who will provide telephone support. There are various group sessions available such as Strategies for Overcoming Self-Harm, Anger Solutions and Worry Warriors, etc.
Created by Oxford youth in partnership with Wellkin, the Youth Engagement Advisory Hub (The Hub) is a space dedicated to youth wellness. It’s a place to connect with peers, and to learn about resources and supports in your community.
- St. Thomas - 99 Edward Street, St. Thomas, ON
- Woodstock - 912 Dundas Street, Woodstock
- Ingersoll - 121 Thames Street North, Ingersoll
- Tillsonburg - 1 Library Lane, Tillsonburg
Crisis Line: 1-877-539-0463
FSTV strengthens individuals, couples and families as they face life challenges. We support the well-being of people, organizations and communities through counselling, education, collaborative planning, outreach and advocacy.
Elder Abuse Networks:
Oxford County Elder Abuse and Neglect Committee (OCEAN)
Co-Chairperson: Michelle Worsfold Email: firstname.lastname@example.org
Elder Abuse Elgin Network
Chairperson: Bonnie Rowe Email: email@example.com
Seniors Safety Line: 1-866-299-1011
The SSL provides contact and referral information for local agencies across the province that can assist in cases of elder abuse. Trained counsellors also provide safety planning and supportive counseling for older adults who are being abused or at-risk of abuse. Family members and service providers can also call for information about community services.
ATLoHSA Family Healing Services is a non-profit organization that provides community members with Indigenous-led programming and services that offer holistic healing, education, shelter and support.
24-Hour Crisis Line 1-800-605-7477
SOAHAC’s purpose is to improve access to, and the quality of, health services for First Nations, Inuit and Métis peoples in the spirit of partnership, mutual respect and sharing. Please visit: http://soahac.on.ca/ or call Toll Free: 1-877-289-0381.
Real time help is always there – 24 hours a day.
The phone is answered by compassionate and professional counsellors.
Women, family members, friends, and professionals are welcomed to call.
We can help with the crisis, with ideas about how you can help your friend, help for your children, and provide you with information needed to navigate the services in our community web of support.
Just call: 1-800-265-4305 or 519-633-0155
- A safe place to stay – open 24 hours a day with emergency transportation to safety
- Drop in counselling at anytime of day – with a qualified professional counsellor
- Legal consultation without a fee – call to book
Domestic Abuse Services Oxford offers a range of programs and services aimed at promoting healthy, productive lifestyles free from fear and violence. Our 24-hour Crisis/Help Line, 519-539-4811 or toll-free 1-800-265-1938 (text 519-788-9993) is often the first point of contact for women who are in abusive relationships. The crisis line is also open to anyone needing advice or information about an issue involving domestic abuse.
Woodstock General Hospital provides assessment, counselling, inpatient treatment and more for children, teens, adults and families. To access these services, contact the Intake Secretary at 519-421-4223 x 2342. The intake social worker will review your concerns and options for service in our programs and /or community services that would assist you and your family.
- Office hours: Monday-Thursday, 8:30 a.m. - 7:30 p.m. and Friday, 8:30 a.m. - 4:30 p.m.
- 310 Juliana Drive, Woodstock
- The Mental Health Care Program provides inpatient and outpatient care to people with mental illness 18 years and older.
- The inpatient unit is recovery oriented and provides short-term and acute care.
- The outpatient service offers acute care in psychiatry and counselling that is goal-directed and time-limited.
- A referral is required from a Physician or a Regulated Health Care Professional.
- Primary care providers can also attain a psychiatric telephone consultation as is a timely alternative to case consultation when medication optimization or further treatment options are sought. This can be obtained through the Outpatient Mental Health Care Referral form.
- 189 Elm Street, St. Thomas, ON
- Phone: 519-631-2020
- Free and confidential counselling services for all ages within the catchment area.
- Self-referrals accepted.
- Office: 153 Main St, West Lorne ON
- Phone: 519-768-1715
- Services include confidential counselling, outreach and advocacy, as well as referrals and connections to community resources.
- Office: 745 Talbot St, St. Thomas, ON
- Provides counselling and mental health services to youth ages 12-17 on probation as well as individual, family and relationship counselling of all ages.
- Fees are NOT covered by OHIP. Hourly sessions have a fixed rate; however, fees can be negotiated.
- Office: 19 Queen Street, St. Thomas, ON
- Phone: 519-633-4423
For eating disorder resources and support services available to your clients in Elgin St. Thomas and Area, see the following Referral Guide.
Online Only Tools
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.
If you are an adult experiencing a mental health or addictions related crisis:
Call the Mental Health Helpline “Connex” at 1-866-531-2600
- Call Telehealth Ontario at: 1-866-797-0000
- Call the National Suicide Prevention Lifeline at 1-800-273-8255
- Find your local CMHA branch
If you are a youth 15-18 experiencing a mental health or addictions related crisis:
- Call the Kids Help Phone at 1-800-668-6868, chat live with a counsellor , or text CONNECT to 686868
- Call 9-1-1 or go to your nearest emergency department
What is Big White Wall?
- A safe place to talk, share and support others like you.
Mental Health Educational Resources
- CAMH offers an integrated set of web based resources for teachers, schools and allied partners to utilize in their prevention/health promotion work with youth
- The CMHO works to identify and develop solutions to policy issues affecting the child and youth mental health sector.
- Resources are provided about the most common mental health problems present in today’s classrooms, including anxiety and mood disorders, AD/HD, and behavioural disorders. They also include tips on early identification and intervention, practical suggestions on accommodating and responding to kids with mental health problems, and ways to combat stigma in the classroom.
ETFO and School Mental Health ASSIST have partnered to co-create resources that educators can use to promote elementary student mental health and wellbeing in the classroom using simple, everyday practices that can be embed into daily classroom life. The focus is on Social Emotional Learning (SEL) and is the “process through which children and adults acquire and effectively apply the knowledge, attitudes, and skills necessary to understand and manage emotions, set and achieve positive goals, feel and show empathy for others, establish and maintain positive relationships, and make responsible decisions” (Collaborative for Academic Social Emotional Learning - CASEL, 2016).
- The website provides resources for supporting and affirming gender creative kids within their families, schools and communities.
- There is information and opportunities for connection between parents and caregivers, educators, health and social service providers, researchers, activists, and children and youth across Canada.
The Psychology Foundation of Canada created the Kids Have Stress Too! Toolkit in partnership with multiple channels and diverse partnerships across Canada. Their goal is to develop, promote, support and distribute programs that:
- “Bring Psychology to Life”, so people across Canada can function more effectively in their homes, schools, workplaces and communities.
- Help children and adolescents recognize, understand and manage the stresses in their lives.
- Make parents and caregivers become more aware of children’s ongoing needs to enhance their resilience and build healthy relationships.
- Minimize barriers and maximize access to support for newcomers to Canada and their communities.
- Mindyourmindpro is a not-for-profit youth mental health promotion program that provides professionals resources.
- The Centre works toward an integrated mental health system that meets the needs of children, youth, caregivers and families.
- The Centre works with Ontario child and youth mental health agencies to strengthen services and build an effective and accessible system of care. They offer a diverse collection of tools, services, products and training to help professionals find, use and share evidence that improve outcomes.
- The Safe at School website offers teachers relevant resources regarding bullying prevention, equity and inclusion education (focus on homophobia, racism and sexism) for parents and caregivers and partners in prevention.
- School Mental Health ASSIST (Awareness, Strategy Selection, and Implementation Support Team) is a provincial implementation support team, with direct responsibility for school mental health. This team provides leadership, resources and direct coaching support to the province’s 72 Ontario school boards and 5000 schools, serving approximately two million students across six distinct geographic regions. They are working alongside the Ontario Ministry of Education to promote student mental health and well-being across all 72 district school boards.
- The guide provides educators with information on the early signs of mental health and addiction problems, along with strategies that can be used in the classroom to support students (kindergarten to Grade 12).