Training for Retailers

Tobacco Retailers

New Electronic Cigarette Sales Regulations

As of January 1, 2016, stores that sell e-cigarettes must post new signs and must ask for ID from customers.

New Flavoured Tobacco Regulations

As of January 1, 2016, the sale of flavoured tobacco products is prohibited. There is a temporary exemption for some flavoured products. A Tobacco Enforcement Officer will visit your store in person to discuss these changes with you.

Smoke-Free Ontario Act

The Smoke-Free Ontario Act restricts the sale of tobacco products in many ways. Learn more about how the Smoke-free Ontario Act affects Tobacco Retailers

Tobacco products:

  • cannot be displayed in the store
  • cannot be promoted by brand association
  • cannot be sold to anyone under the age of 19

Tobacco retailers must:

  • ensure their store complies with the law
  • be diligent in training all staff on their legal responsibilities
  • ensure signs are posted in accordance with the law

If you are buying a store that sells tobacco, make sure you look into the store’s enforcement history by contacting Southwestern Public Health. Smoke-Free Ontario Act convictions of the past owner may affect your ability to sell tobacco.

Training is provided by Southwestern Public Health to all tobacco/e-cigarette retailers/vendors. Consideration can be made for individual store training upon request. Contact a Tobacco Enforcement Officer if you are interested at 1-800-922-0096.

Tobacco Enforcement Officers

Tobacco Enforcement Officers conduct inspections of tobacco retailers to ensure compliance. If a premise is convicted of two or more offences in a five-year period, the store will be prohibited from selling tobacco products for up to one year