Infection, Prevention and Control Lapses

The table below provides summaries of infection prevention and control (IPAC) lapses that have been identified at local premises. These lapses were found during investigations prompted by complaints, referrals, or communicable disease surveillance.

Please note:

Only premises where a lapse was confirmed are listed
Premises that were investigated but found to have no IPAC lapse are not included
These reports reflect findings at a specific point in time.
They do not guarantee that listed or unlisted premises are currently free of IPAC concerns
All reports listed here are for premises located in Oxford County, Elgin County, or the City of St. Thomas
Each report corresponds to a single location

If you would like to request the full investigation report for any of the IPAC lapses listed, please contact Southwestern Public Health at 1-800-922-0096.

Infection Prevention and Control Lapse reports

Parodi Denture and Implant Clinic

Date Posted: September 28, 2026

Address: 46 Thames Street South, Ingersoll

Facility type: Denture Clinic

Identification: Referral

Lapse summary: Use of unapproved sterilizer with no records of qualification monitoring; Manufacturer Instructions for Use (MIFUs) were not available for devices, preventing verification of appropriate cleaning, disinfection, and sterilization processes.

Orders issued: None

Corrective measures: Switched to single-use sterile equipment and devices; removed sterilizer; compliance confirmed on re-inspection

Final report date:

Paige’s Piercing and Tattoo

Date Posted: May 7, 2026
Address: West Lorne, ON
Facility Type: Tattoo and Piercing (Personal Service Setting)
Identification: Public complaint

Lapse Summary:
Operation of an uninspected home-based tattoo business with no formal training; inadequate cleaning and disinfection practices; poor sanitation and record keeping; and improper handling and storage of equipment, increasing risk infection transmission.

Orders Issued:

Order made under section 13 of the Health Protection and Promotion Act, R.S.O. 1990, c.H.7 (HPPA).

Operator ordered to:

· Cease and desist all personal services including, but not limited to tattooing and piercing at West Lorne, Ontario or in any other locations; and

· Remove all advertisements offering services to the general public from social media or any other advertising format.

Corrective Measures:
Issued order to cease all personal service operations until all identified infection prevention and control, sanitation, and record-keeping deficiencies are corrected and compliance is verified.

Final Report Date:

Fairview Dentistry

Date posted: August 1, 2025

Address: 1063 Talbot St

Facility type: Dental clinic

Identification: Public compliant

Lapse summary: Repeated use of single-use hemodent syringes. Improper handling and management of etching gel dispensers. Failure to sterilize garrison forceps between use

Orders issued: None

Corrective measures:

Single use hemodent syringes are only used once and discard immediately
Handling and management of etching gel dispensers is satisfactory
Garrison forceps are no longer being used at the clinic, the clinic has switched to a single use device

Final report date: August 14, 2025

West Lorne Dental Clinic

Date posted: July 13, 2023
Address: 188 Main St., West Lorne, ON
Facility type: Dental clinic
Identification: Public compliant
Lapse summary: Devices not sterilized or properly covered; incomplete sterilization logs; inadequate reprocessing area
Orders issued: Section 13 Order (July 6)
Corrective measures: Sterilization procedures corrected; workflow improved; logs maintained; compliance confirmed during follow-up inspection
Final report date: August 22, 2023

Suave Sugaring

Date posted: December 28, 2023
Address: 7031 Hacienda Road, Aylmer, ON
Facility type: Piercing (Personal Service Setting)
Identification: Public compliant
Lapse summary: Use of unapproved sterilizer with no testing or records; equipment not packaged correctly; piercing tools not properly sterilized
Orders issued: None
Corrective measures: Switched to single-use sterile tools; removed sterilizer; compliance confirmed on re-inspection
Final report date: January 5, 2024