Southwestern Public Health (SWPH) makes sure our services and facilities are accessible to people with disabilities. If you have a disability, we will:
- Provide services in a way that respects your dignity and independence
- Provide services to you in the same way(s) that we provide them to other people (unless a temporary or permanent alternate measure is necessary)
- Communicate with you in a way that takes your disability into account
- Allow you to use your own assistive devices as much as possible, including your support person, service animal, communication aid, cognition aid, mobility aid and/or medical aid
- Provide equal opportunity for you to access our services
Accessibility feedback form
Use our Accessible Customer Service Feedback Form to let us know if your accessibility needs are being met by SWPH.
AODA policies and procedures
SWPH policies and procedures comply with the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA). You can read our Accessibility policies in detail below: